Originally Posted by eponymous_coward

Right now, the largest carrier in the world is a carrier that only offers that “underwhelming awful experience”. Unlike AA, DL and UA, said carrier has never had to declare bankruptcy.

I know this is FlyerTalk and we are required by custom to ritually mock the “kettles” from our suites with showers, caviar and Dom Perignon, but I would point out very few markets are viable without that coach traffic. Perhaps the airline isn’t marketing to you, discerning connoisseur of premium airline experiences, because it has determined it doesn’t need you in their business model.