FlyerTalk Forums - View Single Post - 24 Hour Cooling Off Period
Thread: 24 Hour Cooling Off Period
View Single Post
Old Jun 21, 2020, 6:13 am
  #36  
KARFA
Ambassador, British Airways; FlyerTalk Posting Legend
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,997
Originally Posted by Neilgcal
Does anyone know if the on line refund is still working for the 24 hour cool off period based on what’s happened with Covid? I know under a Covid flight cancellation you need to call as online refund is disabled but I’m worried if I book now and need to cancel within the 24 hour grace period the on line refund will not work and that I will be forced to phone and may not be able to get through in time.

Any info or insight would be appreciated.
I don't think online refunds have been re-enabled for any bookings, so clicking on cancel on MMB will just take you to the FTV form.

You would have to call but the lines are not that busy now, I would be surprised if you couldn't get through.
KARFA is offline  
Reply