FlyerTalk Forums - View Single Post - [SCANDAL] Lufthansa do not refund and reject CC chargeback!
Old Jun 21, 2020 | 3:28 am
  #56  
Andaz
10 Years on Site
 
Join Date: Sep 2013
Programs: Hyatt
Posts: 76
Just a comparison between Airlines (refund timeline for me).

Norwegian Airlines (Cancelled trip 11th of June, got email saying they cancelled my flight. Did a refund request same day).
Money back in my bank account 16th of June! (that is just 3 working days from cancelled flight to money back in my account, AMAZING!)
Five Stars +++++

American Airlines
(Asked for a refund 7th of April and I got my money back the 16th of April. 7 working days.
++++

Scandinavian Airlines
1 trip cancelled 2nd of March, that is almost 4 months ago. Still nothing in my bank.
1 trip cancelled 17th of March, so 3 months ago. Still nothing in my bank.
(I am SAS Diamond and it doesn't help a tiny bit).
+

Lufthansa
Cancelled trip 17th of February. So waiting time is now over 4 months. For a lot of money as well! (First Class booking)
Ongoing "second charge-back" since the first one was denied falsely by BS explanation from Lufthansa.
Latest info from Lufthansa, was that wait until the end of June and you will have the money. That is just another lie, of course but still.
I will never fly Lufthansa again in the nearest at least 5 years to come. All these lies and BS will take long time for me to forget.
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