Originally Posted by
bswiz
Adding my data point. Filled out the request for voucher and cash refund both on June 3, received deposit today (in my US bank account). Even made 54 cents on the deal.
What route?
I ask because for my refund - requested mid-April, for a ticket from S. Africa to Chile via Sao Paulo, I've been informed that, contrary to the 30 business-day timeframe they initially mentioned, they are invoking a dispensation measure by the Brazilian government, which allows them up to 12 months to make the deposit.