Originally Posted by
dil345
Since a US citizen can’t enter Canada earlier than end of July, and we have UA flight there in mid July, should we be entitled to a full refund? So confusing..thanks
Call and ask. It may take talking to a supervisor. Mention that you realize it is your responsibility to satisfy entry requirements, but you could hardly have known such would become so draconian. A supervisor may be sympathetic.
RNE, emphasizing that exceptions do occur; I recently received one.