So I’ve tried to read through all of your comments and am very over whelmed trying to understand!
I have flights booked via Air Canada, Air New Zealand, Alaska Airlines and Hawaiian Airlines with everyone flight departing from or arriving In the US. Air New Zealand flights and Alaska Airlines we’re booked via an Australian travel agent “Flight Centre”. Air canada I booked directly on their website along with Hawaiin Airlines. Our flights have been cancelled. None of the airlines are offering refunds with some offering credits. We are unable to travel again in near future so unfortunately credits are no good to us. I am very confused as to whether or not DOT regulations apply to Australian citizens and how this can be enforced. I cannot find anywhere specific legal references for me to quote. Everyone’s argument is they are only applicable if you are a US resident.
My bank is also not processing chargebacks stating that a credit is a reasonable resolution and taking the airlines side.
Thanks in advance!!