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Old Jun 16, 2020 | 6:44 am
  #389  
FLYDCA
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Originally Posted by debbie64
I am now pursuing a chargeback to try to get from TAP my refund for a Brazil-Portugal return trip planned for August.TAP cancelled the Portugal-Brazil return leg at the end of March and just offered a voucher.I wrote by Facebook Messenger at end May pointing out Euro regs requiring a cash/credit card refund option that should be offered within 7 days of cancellation.No reply so I'm trying chargeback for the total cost of trip.Anyone else have experience of trying VISA chargeback?
TAP failed to respond to my Visa chargeback on time according to Visa chargeback rules. I was given a permanent credit by my card issuing bank.
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