Originally Posted by
tbaiyun
Note that AF/KL only offers the 15% extra when:
- they canceled your flights
- rebooked before Oct 31st 2020
- new flights must be before June 15th 2021
Still quite restrictive IMO and people are still complaining about this...
Plus you forgot another restriction:
- the flight must be more expensive than your previous flight (if it's 5%, you'll get 5% extra voucher value, 10% gets 10%, 15% gets 15% and all above get 15% as well), otherwise you will just get your voucher value.
Besides this, AF/KL have been trying to break European EC261 laws/rules by:
-First only offering a voucher (without any extra 15%)
-Then claiming "all flights cancelled as of May 15" are eligible for a refund (everyone else with flights cancelled before that is sh*t out of luck). If you choose a voucher, it will be 15% extra in value
-FINALLY adhered to the rules and provided refunds for anyone whose flight was cancelled.
-THEN proceeded to p*ss people off again by imposing strict limitations on that extra 15% in value (thus making it effectively worthless, causing many to eventually chose for a refund in the end)