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Thread: Home2 Suites by Hilton KCI Airport {US-MO}
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Old Jun 15, 2020, 10:25 am
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Canarsie
Moderator: Hilton Honors forums
 
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 24,997
Originally Posted by kctigers
i just checked out of the home 2 suites at KCI- Kansas City airport, yesterday Sunday June 14, 2020, and they tried to charge me a Merchant Processing Fee, their fee that they pay to use Credit Cards with, now the catch is, they will not let one check in with cash. I think this is highly un ethical and borderine illegal... Has anyone else experienced this?
Could you please clarify further about how the staff at this hotel property tried to charge you a merchant processing fee?

For example, did it appear on your folio when checking out and that is when you first found out about it? Did you ask about it? What did they say? Was it removed?

Please provide more details.
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