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Old Jun 12, 2020 | 11:55 am
  #128  
umaa83
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Join Date: Nov 2009
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Had a fully refundable J ticket on LH that I just completed the process of cancelling and refunding online. I followed the steps online and the steps did confirm that I'm going to get a refund, however, when the cancellation notice came through to my e-mail it says "You have booked a flexible ticket which can be fully refunded." The "which can be fully refunded" leads me to believe there's another step I need to do but the website says I don't need to do anything else? Should I be good to go besides apparently waiting several weeks for it to actually happen? Not as familiar with LH as other airlines so maybe this is just their standard wording.
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