I really am no BA apologist and agree that the emergency BA catering has been woeful, and even the revised effort leaves much to be desired. But we all have to accept the world has changed. We are heading not just for a recession but an economic depression. Lufthansa has just announced 22,000 lay offs and the LT grounding of a large chunk of its fleet, and all despite a €9bn bailout. BA has not been showered with similar largesse whilst dealing with a regulatory picture (quarantine rules) that seems to be (putting it politely) 'complicated'.

I suggest that anyone who will still have the luxury of a job that allows for generous Business Travel in the coming months / years or has the funds for a premium leisure travel experience should be grateful. Catering is a 'high quality' problem. On which note I flew back from JFK the other week. The experience was pretty sad. A super tired G-YMM frame, with a joke of an entertainment system, minimal service and (of course) no lounges. But the one thing I would have given my right hand for is the luxury of not having to wear a mask. I can't even imagine doing so continuously on a 14hour Singapore leg. Right now the greatest luxury is knowing that I can avoid getting on a plane again until mid-July.

With the greatest respect I think many comments are coming from those who have not flown yet in the new reality and realised what an utterly miserable experience it is right now. And is likely to remain so in the ST. And also how jobs, business travel budgets, bonuses, wages, etc, are growing to be slashed in the coming months / years. Anyone who is travelling right now will surely be doing so for a good reason. Let's cut BA some slack. Walsh is not fighting to 'gouge' customers, Walsh is fighting for BA's survival. And that includes the continued value of the Avios piles and status that we all hold so dearly. All IMHO...