Thank you to everyone that responded to my post about the Domes of Elounda. I'm pleased report that AMEX resolved the dispute in my favor and credited my account with the deposit that was supposed to be refunded in the first place. I had a refundable reservation and cancelled well within the time period yet the Domes and Marriott refused to refund the deposit. I had reached out to the Domes on numerous occasions yet was met with the same response about the Greek Law allowing to hold deposits. They only offered additional credits if I wanted to stay there in the next 18 months. I was most disappointed in the response by Marriott. Just a bunch of you need to call the hotel responses. They refused to stand behind me during the dispute.

We will all be making decisions about where to travel and who to travel with as we emerge from the crisis. Now that I know that Marriott is nothing more than a second rate booking engine that hides behind it's small print, I will be doing my best to avoid them. They were completely non responsive during this whole ordeal. If you choose to travel with them, just remember that not all Marriott hotels follow the same rules...buyer beware.