Originally Posted by
binman
A bit like the UK governments response generally to Covid-19 crisis, BA is also late to the party. The extension was always going to be required, and is welcome, but it should have been done at the start of lockdown. No one was flying and so the cost would have been less and there would have been a lot more goodwill toward them than there is now.
Too little too late
Hindsight is wonderful, really. I'm sure you would have had ALL the answer and sorted out the world.
The Govt action aside, as it's irrelevant, I think BA has taken a responsible, prudent approach. They put in place something for people renewing in April, May, June which effectively removed the need to travel in those months as well as extending all vouchers automatically for 6 months. This was swift and welcome action for those in immediate renewal scenarios.
In the meantime, they looked at what other airlines were doing, what the UK Govt advice was going to be, and put together a comprehensive response which is welcome. Yes, you had to wait a couple of months for them to do it, but what exactly have you lost? It's exactly what was required and it's hardly too little too late.
Some people just want to bash BA regardless.