Originally Posted by
Alfie800
My return portion on a LHR-ICN-SYD-ICN-LHR in March, got cancelled by them, we asked for the refund on the 24th of March, we are still waiting, they just say " we will leave a note to the Refunds Department based in Kuala Lumpur, it is not right. Call us by the end of next week if you don't have the money" . They have been told us that, every week for the last 4 weeks. I am getting very annoyed now....
Unfortunately, there isn't much you can do. You simply must wait. Some people wait up to 3 months fo refunds. ALL airlines are in horrible situations now because of Corona....and they are processing THOUSANDS if not millions of cancellations and refunds since March now....they just can't keep up.