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Thread: Email to OnePass Results in Accelerated Status
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Old Sep 25, 2004 | 7:02 am
  #5  
Deltahater
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Join Date: Aug 2004
Location: SAT
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who and how fast?
Originally Posted by martig4
I started traveling on the transcons regularly around the 1st of Septermber.

After 3RT I pointed out the AA Challenge to OnePass in email and how the lack of status was causing long delays at LAX security since I couldn't use the Elite Access security lanes.

What do you know, three days later I was accelerated to Gold status.

Thanks OnePass....

martig4
WHo did you email to and how long did it take them to respond? 3 days???
In an email to the website (customer care) I mentioned the AA challenge, a really bad flight experience on CO and the fact that I have flown 4 segments a week for the last 2 months and that I now have 29 segments and would like to start my next flight as an elite. I have not heard back from them in 6 weeks.... so I have flown AA since...

Any help would be greatly appreciated
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