Originally Posted by
stevie
I am now in the same position. They have changed one flight out of 2. There are 4 of us living in Europe and I want a full refund. Only credit offered which I may never use at this stage.
Can I get a full refund on line - or do I have to call them up?
Is it a change or is the flight cancelled - if it is just a time change then , then unless significant, not going to get a refund - if it is cancelled, then will be able to be refunded if you telephone and request