I'm doing an extended stay at an RI property and have been going through a few interesting discussions with the folks there about things that should be repaired in the room and throughout the hotel...

1. The rooms are equiped with microwaves but they are older than you can imagine. You get a microwavable pizza and it overcooks the outside but the middle is still cold. They replaced the one in my room after constant complaining. (I know that dietary concerns can be raised here but they are the lean cuisine three meat pizza's which are really not too bad...)

2. The laundry room is a disaster. The washers frequently leak water all over the floor. By a couple of the units there are towels rolled up beside them to help contain the overflow. Two of the four dryer units have broken buttons and a couple of the lint traps have holes through them (larger than usual holes).

3. The hot tub was lukewarm but I think they just closed it for the season as there has been a cover over it all last week (depressingly so).

I mean all in all, the property is an older one. I'm curious though to find out if Marriott ever have a "ghost guest" stay at a property that reports back to ensure the Marriott name is being properly represented and the hotel meets a set of minimum standards?

Thanks.

Blain