Originally Posted by marnold3

I am very sad to report that my partner of 35 years passed away last month. In going through his papers, I remembered that he had close to half a million miles in his Aadvantage account. As a result, I called the EXP line this morning and was transferred to the Customer Service Desk. The gentleman I spoke to said he would email me an affidavit that I was to fill out and send back along with a copy of the death certificate. I did that immediately and when I checked my account later this afternoon, I was pleasantly surprised to see that the mileage was already posted to my account. I should also report that AA charged me no fee for this transfer of miles. My thirty five years of loyalty to AA has paid off in this very lugubrious moment.