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Old Jun 8, 2020 | 9:34 pm
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Sandeep1
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Citi Disputes Automatic Under $30

So I recently filed a dispute for a recurring bill that was under $30. Should have been cancelled a while ago but merchant didn't for whatever reason. But since the dollar value is low, Citi automatically ruled in my favor and issued a "permanent" credit. But I'm wondering, isn't that a bit unfair to the merchant in case they want to fight it? I get why Citi wouldn't want to spend time and resources fighting low dollar disputes but it just seems a bit unfair to merchants unless the credit card company is the one eating the cost.
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