Originally Posted by
UKtravelbear
That wasn't the question I was answering . It was about the supposed lack of a ticket / service desk in the BA f lounge in T5.
I'm sure that if AA move to T5 there will be an AA desk somewhere.
I think that's what the original poster was referring to, no AAgents (not no BA Agents) in T5, thereby leaving you unable make AA.metal changes.
If AA moves, there likely will be someone there.
How do IB passengers handle it?