FlyerTalk Forums - View Single Post - Conflicting/Confusing Cancellation Policy (Discussion Thread)
Old Jun 4, 2020 | 2:58 am
  #71  
keatm1
All eyes on you!
20 Years on Site
 
Join Date: Jan 2006
Location: DUB
Programs: Marriott Plat Life, EI Concierge, BA Bronze
Posts: 76
Just to update .. I received a refund in full from my hotel in Greece for a pre-June 30 arrival - fully prepaid booking.

They initially tried the voucher/credit option but when i politely declined and expressed a wish for a refund, they said no problem. It took 3 weeks for money to be refunded.

tbh, the way they dealt with it pretty much guarantees i will return!!
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