Originally Posted by knit-in

Anyone else not able to see the Ultimate Rewards Points earned with each transaction on their Chase Sapphire Account? I can see the 1.5x with each transaction on the Freedom Unlimited account, but not with CSR.

Been trying to check if I was earning 5x for Grocery for a few weeks and figured they were having trouble with the new/ temporary bonus categories, but today I checked and found all my previous transactions dating back a few months into 2019 also don't have that information.

I can't send a Secure Message about Rewards Enquiry anymore and the call center recording advices to call only for important matters because of their limited resources during the pandemic. Hoping to hear back on twitter.

Any similar experience here?