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Old Jun 1, 2020 | 8:59 am
  #25  
kruzor
 
Join Date: Oct 2013
Location: Boston
Programs: AA Ex. Plat, United Plat
Posts: 10
Originally Posted by LondonElite
I did indeed miss the voucher issue. But nevertheless, this has nothing to do with AA and getting them involved just confused everyone. If AA has indeed refunded Expedia, then Expedia must refund OP. In your case, both IB and AA are not relevant to the story. As far as you are concerned, the only party you have a claim against is Expedia. That’s what you paid for them for.
I would love for you to be right, and that's how I saw this too, at first. However, Expedia has (had? can't find it now) the standard policy that said they will follow the Airline refund policy when issuing the refunds in case of cancellations. So they are pointing to Iberia now. I will find the exact text from Expedia later.
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