Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,164
My 2 chargebacks against Swiss filed through Amex Germany changed from temporary credits on my account to permanent credits yesterday. I have not as yet received any communication from Amex but my card balance online has decreased which was not the case when the chargeback was initially actioned. The credit on the account (Gutschrift) carries no reference to the airline, leading me to believe Amex have resolved this in my favour. Yesterday was 37 days after requesting the chargeback.