Originally Posted by
warakorn
Looking at the documents, which Swiss has provided to Amex, this is not clear at all - that a refund will happen.
In my case, I got a cash refund back from BA via a chargeback (and the representment period has expired). Wizz refunded the cash within 7 days without a chargeback. And I took Ryanair to court after they fought a chargeback and the card-issueing bank sided with Ryanair.
Maybe slightly OT but how did Ryanair fight it? I have a pending chargeback with them over a flight from a month ago. £50 so not much money though, but all of my chargebacks are on the basis of it taking too long rather than a refund being refused.