FlyerTalk Forums - View Single Post - J. D. Power 2020 North American Airlines Overall Customer Satisfaction Index Ranking
Old May 29, 2020 | 7:51 am
  #4  
mahasamatman
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Originally Posted by garykung
how was it fair to compare Canadian airlines with the U.S.?
Why wouldn't it be? Of course, J.D. Power surveys are a sham, so I wouldn't take anything they say as representative anyway.
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