Originally Posted by Sydfly

Should probably add that the hotel did not contact me to advise on any changes. It was only because I called them to find out about restaurants/bars and other facilities when I was told that there would be no Club access. I subsequently cancelled by bookings because there was no adequate replacement benefit offered.

It's about semantics, but the hotel does have a dedicated Club lounge....they just choose not to open it. If they would not have a lounge, I agree the breakfast would be all we'd be entitled to. However, they do have a lounge and choose not to open it. Hence and especially given what others said along the lines of hotels needing to go the extra mile to please their most loyal members, they should offer equal benefits such as breakfast, afternoon tea and pre-dinner drinks in their bar instead. It's not rocket science, it's basic hospitality and I think this hotel is failing big time in this aspect. I will certainly not give them any money.