Originally Posted by
lkar
Me too! It took much longer than 5 minutes but once she confirmed eligibility for the new nights she was able to do it. I told her everything right up front and she mentioned that it was good I did so that they didn't cancel and rebook. She was floored that a property actually had jumped from 8k to 20k and so said she needed help, but I have a confirmation by email!
That's great news! My dates for 2021 are not open yet but once they open up, I'll give them a call!
Did you call the hotel at all or did you call Hyatt right away? And what do you mean by "she confirmed eligibility for the new nights"?