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Thread: Rebooking with e-voucher
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Old May 26, 2020 | 7:36 am
  #324  
tuonopepper
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Got the answer myself... Vouchers not transferable.

I tried to explain they're not being transfered if I'm the lead on the booking and travelling with my family but they were having none of it.

Seems a pretty crappy way to treat your customers who have taken vouchers as a leap faith rather than cash refund to be honest (Don't know why I'm surprised). I also contrast it with Legoland in Denmark who offered a voucher for the full cost of the stay, valid for a full 3 years, can be used in the shop, to book accommodation, to buy tickets as they just send a gift card to the value of the booking.

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