Originally Posted by
MaxFlying
Same for me. A week within the period to resolve the charge reappeared and Amex closed the dispute. I am pissed with both Swiss and AMEX. Note, I have never had a single email or message or anything from Swiss. Why either of them think I am paying $5 for a business ticket that was non-existent is beyond belief. Not quite sure what to do next and with whom.
Been very disappointed with AMEX Platinum through all of this (Canadian). Insurance side is pathetic as well.
I'm very surprised at amex for doing this!
I have several chargebacks in progress both with amex and MasterCard and the posts above make me nervous.
If a chargeback is rejected does the refund continue as normal anyway but just under the ridiculous timetables airlines have offered of multiple months?