FlyerTalk Forums - View Single Post - Conflicting/Confusing Cancellation Policy (Discussion Thread)
Old May 23, 2020 | 2:34 am
  #69  
evergrn
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Location: Hyatt Place
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Originally Posted by LondonElite
No, the English is quite clear. ‘Making‘ refers to 30 June. This is evident as the phrase ‘for any future arrival date’ makes clear. ‘Any’ couldn’t be logically modified by ‘30 June’.
Not at all clear. Either that, or maybe I need to improve my English.


Originally Posted by mccorry
I’m not suggesting that ‘any future arrival date’ was being modified by 30 June.

What I’m saying is fuzzy is that it’s not clear that the 30 June window refers to just the ‘making’ or the opportunity to cancel.

So is your interpretation that a booking made today for 10 December can be cancelled up to 30 June or 9 December?
Based on my interpretation, it was 9 Dec. The way they state it, I think vast majority of people will interpret it that way.
Based on Hyatt's similarly-stated policy, it's 9 Dec (I confirmed with their rep).
But the Marriott rep insists it's 30 June.
Did you call Marriott and speak to a rep? I wonder if you'll get the same or different answer than what I got.

If Marriott's policy is indeed as the rep told me, then they should've said: "For guests making new reservations for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, we will allow the reservation to be changed or cancelled at no charge through June 30, 2020, as long as it is at least 24 hours before your scheduled arrival date."
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