Originally Posted by
KARFA
there is no online cancellation & full refund for cancelled flights since about late March, if you click cancel on MMB it sends you to the form for a future travel voucher - is that what you filled in?
EDIT: this is what the FTV form looks like btw
https://www.flyertalk.com/forum/32375796-post2212.html
Yes, I assumed since it was an Avios booking, it would refund the card like every other Avios booking I've ever canceled online. Any way around that now? Incidentally, the flights were subsequently canceled by BA. They will not budge on the phone since the voucher has been issued.