Originally Posted by
squawk
I never seem to get these - don’t think I’ve had any for at least 2-3 years now. Not sure quite why...
have you tried phoning the helpline to ask? This happened to me and I was advised that (for reasons that were never clear) I had been opted out of receiving communications, which appeared to include vouchers. I suspect there was a little flannel in all of this, but the end result was still a return to normal.