FlyerTalk Forums - View Single Post - Delta: Refund/Mileage Redeposit/Cancellation/Rebooking During COVID19
Old May 20, 2020 | 11:06 am
  #1211  
xliioper
FlyerTalk Evangelist
30 Countries Visited
2M
All eyes on you!
20 Years on Site
 
Join Date: Jul 2003
Location: KARB
Programs: DL 2MM
Posts: 26,761
Yes, the 90 minute number is in the Contract of Carriage and has been there for many years. This site gives a good summary
of the conditions which qualify for a refund -- https://pro.delta.com/content/agency...y.html#refunds
Non-Refundable Ticket
Travel agencies can refund a non-refundable ticket(s) when there has been a Delta schedule change if one or more of the following apply:
  • There is a change to an itinerary resulting in no comparable schedule being available within 90 minutes of the originally scheduled arrival
  • A change in the routing of a scheduled Delta flight which adds one or more stops to the original itinerary.
  • A change in equipment from DL mainline to DL Connections carrier
  • Any change that causes a misconnect
PNR must be documented with the following OSI entry:

OSI DL REFUNDED PER UNACCEPTABLE SKED CHG/ DATE (impacted flight date)
xliioper is offline