Yes, the 90 minute number is in the Contract of Carriage and has been there for many years. This site gives a good summary
of the conditions which qualify for a refund --
https://pro.delta.com/content/agency...y.html#refundsNon-Refundable Ticket
Travel agencies
can refund a non-refundable ticket(s) when there has been a Delta schedule change if one or more of the following apply:
- There is a change to an itinerary resulting in no comparable schedule being available within 90 minutes of the originally scheduled arrival
- A change in the routing of a scheduled Delta flight which adds one or more stops to the original itinerary.
- A change in equipment from DL mainline to DL Connections carrier
- Any change that causes a misconnect
PNR must be documented with the following OSI entry:
OSI DL REFUNDED PER UNACCEPTABLE SKED CHG/ DATE (impacted flight date)