FlyerTalk Forums - View Single Post - Conflicting/Confusing Cancellation Policy (Discussion Thread)
Old May 20, 2020 | 5:13 am
  #65  
LondonElite
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Originally Posted by SPN Lifer
If the contract was entered into in the United States, by a U.S. resident, through a U.S. website, with a U.S. corporation (Marriott), using a U.S. credit card, and other similar factors, there are certainly choice of law principles and arguments in favor of the domestic (U.S.) forum.

Where in the contract is it stated that the exclusive place of dispute resolution is in Greece?

Even if this were so, there may be contrary forum selection or venue clauses in the credit card terms & conditions (disputes with bank), Marriott website (Utah?), and the consumer protection laws themselves, among other possibilities.

Choice of law issues are seldom simple.

"Those who sleep on their rights lose them" (laches) applies to filing a timely credit-card chargeback / dispute.

"You snooze, you lose!"
I really have no idea what the contract says, but from a practical point of view, you can either pursue Marriott in the US, through your US credit card, or you can pursue the hotel in Greece. If you choose the latter, you will likely be told to pound sand if you bring up anything regarding US consumer protection laws. Trying a chargeback with your credit card might work, until you are told that the hotel referred to the local laws and doesn't have to.
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