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Thread: China Eastern (MU) - doesn't accept direct bookings?
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Old May 19, 2020 | 9:26 am
  #3  
cmiller11101
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Join Date: Aug 2017
Location: New York, NY - USA
Programs: CX Diamond (DM)
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Originally Posted by IluvSQ
1) Easy answer - use trip.com
2) Complicated answer - are you in China right now? You say you called USA 800 number, which makes me think you are in USA.
How do you expect to get into China next week? And if you are now in Shanghai, why not have a local book and pay for you?
Why should I use an agent? I always book direct. Better points value in most cases. If I use an agent, the points accrual is almost always less due to the fare class they book. And if there's a change, I have to call them, and then they call the airline... easier to work with the airline... at least most airlines.

Is this airline so incompetent they can't even handle booking a reservation and accepting payment?

I'm in China. Why do I need a local to book an airline ticket? It shouldn't be complicated, especially for an "international" airline.
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