Originally Posted by
AirMike
I have a Korean Air round trip ticket departing 2/24 and returning 2/26. I flew the 2/24 segment and Korean Air canceled my 2/26 return flight. I called and spoke to KAL rep in February, March, and just now. Every time, they tell me the refund is in process and I need to wait couple more weeks. Should I keep waiting? How would a credit card dispute work since I flew the first segment already? Thanks in advance!
Finally got the credit card refund for the canceled return flight on 5/15. It only took 12 weeks since I first called to request the refund. I did file a DOT complaint last week. Not sure if that helped to speed up the refund. The DOT website is here and you can file a consumer complaint.
https://www.transportation.gov/indiv...ection/refunds