FlyerTalk Forums - View Single Post - Award Booking on AI - Still cartoonishly bad
Old May 17, 2020 | 5:53 am
  #22  
PiperAtGatesofDawn
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Originally Posted by Keyser
the original t&c of the ticket state that the miles will be refunded if the flight is cancelled....but ai is now refusing to honour that....
You should definitely escalate... tweet at HS Puri and Rajiv Bansal and the lot... and make some noise on AirSewa... maybe once things reopen.

AI has certainly sunk to new lows.
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