FlyerTalk Forums - View Single Post - Lifemiles redemption ticket on ANA flights (Flights got cancelled)
Old May 15, 2020 | 9:23 pm
  #5  
tr3k
30 Countries Visited
50 Countries Visited
 
Join Date: Oct 2018
Posts: 2,423
As I found out several times, Avianca will do nothing. They will not rebook any other flights, regardless of what's available. Your only option is to ask Avianca for a refund of the miles.

- If you ask for a refund based on flight cancelation, refund will be free, but it will take a long time. It took 2 weeks in March, probably longer now, to get the miles back. Taxes - you may never get back. I am still waiting on the credit card chargeback, as Avianca simply did not return them.

- Presumably, you can process this as a voluntary refund, in which case miles will be redeposited immediately. There is a $200 fee to do so. I did not try.

Then you can go and look for a new ticket.
tr3k is offline