FlyerTalk Forums - View Single Post - Virgin Atlantic COVID-19 Cancellations and related issues
Old May 15, 2020, 7:22 am
  #178  
36902BRF
 
Join Date: Aug 2013
Posts: 1,710
Originally Posted by travellingjake

Airlines UK said one of their members received 45,000 refund requests in April this year vs 51 in April last year. It’s only reasonable that normal timescales will go out of the window.
No doubt but the issue appears to be that VS is not really issuing any refunds or darn few on the airline side (the only reports I have seen are holiday packages where I guess UK law is rather tough). I mean even TAP who has been pretty horrendous (I am dealing with them too) has recently started getting their act together.
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