Originally Posted by Keyser

ua cancelled my flight next month....had made the booking using ai miles....i called ai to find out what my options are & the agent first told me the flight wasn't cancelled....when i told her i had received an email from ua telling me it was cancelled then i was put on hold while she checked further....she then comes back & says the flight is indeed cancelled but i'm not entitled to a refund since its not ai's fault that ua cancelled the flight....i can either re-book for another date for free or cancel according to the orginal t&c of my reservation....