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Thread: COVID-19: refund provided as voucher (for non refundable fares)
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Old May 14, 2020 | 5:37 am
  #373  
mfkne
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Originally Posted by KLflyerRalph
Not really understandable IME as customers have been mislead that vouchers were they only option they had.
Fair point too, to be honest. Administratively it'd be a nightmare to have withdraw all vouchers and issue refunds instead, but at the same time it's a homemade problem.
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