Originally Posted by
mfkne
Well, if you have accepted a voucher already, that's understandable and okay in my book, but there is no reason to assume that cash refunds are only required as of today.
Well, no, as there was no other option than to accept a voucher until today. Even worse, vouchers were automatically given by KL/AF if your flight was cancelled and you didn't rebook it FAST, and there was not a thing you could do about it.