Originally Posted by
Mwenenzi
Is the Delta flight cancelled or operating?
As above consider a credit card charge back
{I have some Ansett ff points if you want them}
The flight is still operating at present.
It is a US domestic flight so only $35 in taxes. I won't lose too much sleep over it but I will initiate a charge back if it does get cancelled or I haven't been refunded by the date of the flight.
The information on the Virgin Australia/Velocity sites is very inconsistent. On this page (
https://travel.virginaustralia.com/a.../change-cancel) it tells you that you can cancel redemption flights up until 30th June and they'll waive the cancellation fee.
The link takes you to this page (
https://experience.velocityfrequentf...cancel-booking) which says you can cancel redemption flights up until 30th September and they'll waive the cancellation fee.
Nowhere do they tell you that due to being in administration they won't be refunding anything. That only comes by email after you've submitted the form.