Originally Posted by
rizrizriz
Had a VS flight to JNB (SFO > JNB > SFO) back in March. They canceled the flights. Then yesterday I finally heard a bit more from them via this (see below)
Have others received these recently?
Virgin Atlantic Refunds Department <[email protected]>
Your refund reference - RFUSxxxxx
Booking Reference - xxxxxx
Date - xx/03/2020
Dear Customer,
This is to confirm that we have received your refund application, should you have any inquiry or concern regarding your refund please contact us by email
[email protected] and quote your refund reference mentioned above in the email subject area.
Kind Regards
Refunds Department
PO BOX 1243
The Base
Fleming Way
CRAWLEY
RH10 0HW
I got that email recently for flights canceled back in March. When I talked to a rep, she said it could take a while to get a refund. I think I’ll try to reach out again next week and ask how much longer for the refund.