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Old May 13, 2020 | 1:40 pm
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Bcla
 
Join Date: Mar 2018
Posts: 47
Cancelled and stranded.

My daughter flew from Orlando to Williston, ND last month and her return flight was supposed to be tomorrow. Yesterday they canceled the Williston to Minneapolis part and rebooked it for the day later. Just that part which meant it was the day after her second part of the journey. She couldn't get through on line or the phone so she went to the airport. No one there. So she called them again. Literally on hold for 10 hours and then she was cut off!!! This morning, the day before her scheduled flight home, she received an email canceling the whole flight and told her they were giving her an ecredit to be used within two years. She is back at the airport and this time someone is trying to help her but they are on hold as well. No surprise. I guess my question is are they obligated to get her back home? She is an adult not a minor.
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