FlyerTalk Forums - View Single Post - Marriott Travel Packages [** Discontinued Jan 19, 2022 **]
Old May 13, 2020, 11:43 am
  #552  
choicespy
 
Join Date: Jul 2013
Posts: 5
Originally Posted by RedSun
The OP is asking about the hotel portion of the legacy Travel Package.

According to Marriott's policy, any change to the original booking will result in a new booking. In your case, since the category does not change, you'll need to call in and ask the agent to detach the TP and re-attach it again to the new booking. It has to be done by a competent service rep over the phone.

If the hotel category has changed, your best bet is to get the contact info (call?) of the hotel and get hold of the in-house reservation specialist. They might be able to move the dates. Marriott won't re-book it with the same TP. The system just won't allow it.

I believe all the TPs get extended to 1/31/2021. I just do not think travel can get back to normal before that date. So Marriott will have to extend them again. Borders are closed; flights cancelled; and hotels closed....

Regardless the reasons cited above, Marriott continues to devalue the points, free night awards and the Travel Package. General travels stops, but Marriott devaluation won't stop.

I'd wonder how many people will go back to Marriott after travel starts. There are so many hotels to choose now.
Thank you for your help, much appreciated. As the hotel cat hasn't changed, I'll try phoning the US customer service number. Thank you
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