FlyerTalk Forums - View Single Post - COVID-19: refund provided as voucher (for non refundable fares)
Thread
:
COVID-19: refund provided as voucher (for non refundable fares)
View Single Post
May 12, 2020, 1:47 pm
#
361
johan rebel
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
"
EU airlines and travel companies should offer vouchers for flights and holidays cancelled due to the coronavirus that are valid for at least 12 months, the European Commission says in recommendations to help revive travel and tourism in Europe.
However, the law that protects customers regarding their travel rights is not suspended and the new guidance is not legally binding, meaning it is up to the consumer to accept a voucher or full cash refund.
"
Source
Johan
Reply
johan rebel
View Public Profile
Find More Posts by johan rebel