Is Aegean still refusing refunds if they cancelled the flight? If so I'll just chargeback.

Called Aegean and they dont admit the flights are cancelled even though they dont show up on their own website anymore at all and neither in ExpertFyer. They keep saying the flights are operating but are full. is this a weird attempt at delaying the refunds by not admitting its cancelled? How does one get notified when a flight is cancelled?

On another subject, I came across two unprofessional agents on the Gold line, one claiming a flight was zeroed out (it wasnt and another agent was able to book me on it) and another (male agent for the first time at Aegean center) outright yelling at me to the point I hung up. I think this airline is showing its true colors. TK is looking a lot better. They may have their own issues but no one has yelled at me there. Just a yucky experience.