Originally Posted by
powergean
I have heard it 3 times today at the news. Not only airplan tickets, hotel reservations aswell, ferryboats....I was soure, after Lufthansa group started to do the same, with the vouchers. All the europian countrys trying to save the companys. Thes is the easyest way for them, no need to give millions of euro, just keeping the money from the people.
Well that's not exactly what they have said, is it? They have not said that airlines can refuse to give cash refunds.
Quoted from Reuters:
''EU airlines and travel companies should offer vouchers for flights and holidays cancelled due to the coronavirus that are valid for at least 12 months, the European Commission says in recommendations to help revive travel and tourism in Europe.''
''The Commission will also recommend that vouchers are covered by member states against insolvency, according to the document. The vouchers should also offer the same services and route - in case of a flight - and travel conditions as the original booking.''
''However, the law that protects customers regarding their travel rights is not suspended and the new guidance is not legally binding, meaning it is up to the consumer to accept a voucher or full cash refund.''
https://www.reuters.com/article/us-h...KBN22N2JJ?il=0